The BBA in Logistics Management (Service Operations) offered by UPES School of Business is a comprehensive and specialized program designed to equip students with the necessary skills and knowledge to excel in service-based industries. The curriculum seamlessly blends logistics, supply chain management, and service operations, creating a unique learning experience that addresses the specific challenges of service-oriented organizations.
Throughout the program, students will delve into key areas of service operations management, gaining insights into service design, service quality management, customer relationship management, and service innovation. They will be equipped with the tools and strategies to optimize service processes, manage service delivery networks, and elevate customer experiences. The curriculum also emphasizes strategies for enhancing service quality, effectively managing service projects, and mitigating supply chain risks within the context of service-oriented businesses.
By the end of the program, graduates will be well-prepared to take on leadership roles in service-based industries, armed with a deep understanding of logistics principles and service operations management. They will be adept at implementing innovative solutions, improving efficiency, and maintaining superior service quality, all while meeting the dynamic demands of the modern service industry. The BBA in Logistics Management (Service Operations) at UPES School of Business promises to mold industry-ready professionals who can make a significant impact in the service sector and contribute to its continuous growth and success.